Frequently asked questions

Meet Greg at 215 S State Street, Suite 575, Salt Lake City, UT 84111. Visits are by appointment.

Book a 60-minute visit. No online deposit is required to book. Choose cloth, get measured and pay in the shop.

Greg confirms your garment choices, price and timing in the shop. Return for your fittings and a final fit review.

Greg reviews the fit with you in the shop and arranges any needed adjustments directly.

Choose your garment, base style and white or blue shirt. Pay a $500 deposit toward that garment, then book your first 30-minute video fitting using the checkout or order-confirmation link.

A tape measure, a friend to help, and a phone or computer. Greg guides your measurements during a 30-minute video call. Contact Greg if you need another appointment time.

First: Guided measurements by video.

Second: Try on your baste garment. Review fit, movement and design by video and photos, then finalize the order and pay the balance.

Third: Review the finished garments by video and discuss any adjustments.

An unfinished fitting garment made from your measurements. It lets Greg check shape, movement and proportions before your finished garments are made.

No. It goes toward your selected garment. A $1,195 suit leaves a $695 balance, before applicable tax or order changes.

A white or blue dress shirt, a baste fitting and shipping both ways. The shirt is included in the garment price.

At your second video fitting, once you finalize your garments and design with Greg. The initial 30-day due date is adjusted to that fitting.

$250 of the $500 deposit is refundable if you decide not to proceed. Contact Greg to arrange it.

Yes. Your garment and base style are starting choices. Finalize details, additional garments and the total with Greg at the baste fitting.

Your baste fitting is prepared and shipped within three weeks of the first fitting. Finished garments take 4–5 weeks after the second fitting. Shipping and appointment timing add to the overall schedule.

A needed adjustment comes with a $100 credit toward a future Smith Bespoke order. If that does not resolve the issue, Greg will discuss reimbursement or a remake.

Tell Greg your event date before ordering. He will confirm what is possible. Rush delivery is not guaranteed.

Your pattern stays on file. Greg will review any changes in fit or preferences before your next order.

Specialist garment makers produce your clothing to your measurements and design choices. Greg guides the cloth selection, fittings and final review.

Online product pages list the available fabric details and identify the mill or supplier. In the shop, Greg walks you through the cloth books.